Privacy Policy
First Citizens Financial Bank ("we", "our", "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website and use our services.
Information We Collect
We may collect and process the following data about you:
- Personal Identification Information: Name, address, email address, phone number, date of birth, and other similar information.
- Financial Information: Bank account details, transaction history, payment information, and credit history.
- Technical Information: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our website.
- Usage Data: Information about how you use our website, products, and services.
How We Use Your Information
We use the information we collect for the following purposes:
- To provide and manage your accounts and services.
- To process transactions and payments.
- To communicate with you, including sending notifications about changes to our services or policies.
- To improve our website, products, and services.
- To comply with legal and regulatory requirements.
- To protect against fraud and unauthorized transactions.
Data Sharing and Disclosure
We may share your personal data with the following parties:
- Service providers and business partners who help us operate our business and provide our services.
- Government authorities and law enforcement agencies when required by law or to protect our legal rights.
- Third parties in connection with a merger, acquisition, or sale of all or part of our assets.
Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, use, disclosure, alteration, or destruction. However, please note that no data transmission over the Internet can be guaranteed to be completely secure.
Your Rights
You have the following rights regarding your personal data:
- Access: You can request a copy of the personal data we hold about you.
- Correction: You can request that we correct any inaccurate or incomplete data.
- Deletion: You can request that we delete your personal data, subject to certain conditions.
- Restriction: You can request that we restrict the processing of your personal data under certain circumstances.
- Portability: You can request that we transfer your personal data to another organization, or to you, under certain conditions.
- Objection: You can object to the processing of your personal data where we are relying on a legitimate interest (or those of a third party).
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track the activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.